Bristol: 0117 982 0005 | London: 0207 476 0001
This privacy policy sets out how EW Group uses and protects any information that you give EW Group when you use this website and our services.
EW Group is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website and our services, then you can be assured that it will only be used in accordance with this privacy statement. EW Group may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23.05.18.
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure=
the information we collect online and when you use our services.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please write to Marketing Department, EW Group, Unit D Motorway Distribution Centre, Avonmouth Way, Avonmouth, Bristol, BS11 9YT.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
EW Group uses Mailchimp, a third party processor for data management and direct marketing. The submitted personal data will not be stored within our website’s database. Your data will be stored within Mailchimp for an indefinite period as long as we use Mailchimp for our email marketing or until you request removal from the list.
If you choose to submit a contact form, our website will not store any information when submitting a contact form and we will not pass your information to be processed by any of the third party processors we use unless you opt-in to receive marketing communications from us. Any data entered is sent straight to a secured email address.
EW Group have chosen to track user information via Google Analytics which is a third party data processor. We use this information to understand how users interact with the site and how many visitors we receive to the site. This helps to provide a better user experience overall.
Google Analytics tracks information such as a user’s geographical information, browser type, device type and operating system. Whilst Google Analystics does record a user’s IP address, we do not have access to this information. To find out more about how Google collects and uses data please visit their developer guides. You are able to stop Google tracking your visit to our site by disabling cookies on your internet browser.
